Multilingual Concierge
24/7 chat and voice agents across web, WhatsApp and in-room.
AI for Hospitality
24/7 guest agents, revenue copilots and reputation automation that lift RevPAR, NPS and repeat bookings.
Driving Intelligent Decisions Across Segments
We partner with teams across the hospitality value chain.
Hotels & Resorts
Independent properties and branded portfolios.
Restaurants & F&B
Multi-outlet chains and premium standalone concepts.
Travel & OTAs
Booking platforms and travel-tech operators.
Vacation Rentals
Short-term rental operators and property managers.
What we build
A complete AI capability set tailored to your industry.
Booking & Upsell Agents
Guide guests from enquiry to booked stay, upsell contextually.
Dynamic Pricing Copilot
Recommend rates by segment and channel with human-in-the-loop.
Reputation Management
Auto-drafted responses, sentiment analysis and alerting.
Housekeeping & Ops Agents
Coordinate rooms, requests and maintenance in real time.
Loyalty Intelligence
Personalised offers and retention nudges by guest cohort.
What you get
Every program ships tangible artefacts your teams own end-to-end.
PMS/CRS integration
Two-way sync with Opera, Cloudbeds, Mews and OTAs.
On-brand guest agents
Trained on your tone, policies and property knowledge.
Revenue copilots
Rate recommendations with clear rationale for revenue managers.
Reputation automation
Response drafting, escalation and analytics.
Problems we solve
For every operational bottleneck, a mapped AI solution.
Common bottleneck
Mapped AI solution
Guest requests overflow front-desk capacity, especially after hours.
24/7 multilingual concierge agents handle common requests and escalate cleanly.
Static pricing misses demand shifts.
AI dynamic-pricing copilots recommend rates by segment, channel and window.
Reviews sit unanswered, hurting reputation.
AI drafts on-brand review responses for staff to approve.
Personalisation is limited to loyalty tier.
Guest-360 agents personalise offers, upsells and stays based on behaviour.
Why Spearhub
Built for hospitality — not adapted to it.
Hospitality-native
Built with hoteliers, restaurateurs and revenue managers.
Multilingual by default
Trained across 30+ languages out of the box.
Brand-safe outputs
Every response respects your tone and property standards.
ROI on RevPAR & NPS
Programs tracked against revenue and guest-satisfaction metrics.
Impact we deliver
The metrics we commit to and track in every engagement.
0%
Uplift in direct bookings
0%
RevPAR gain from dynamic pricing
0%
Reduction in front-desk workload
0%
Reviews responded to within 24h
0.7
Average guest rating
Client success stories
Real programs, real outcomes — inside businesses like yours.
+14% RevPAR
“Dynamic pricing recommendations transformed how we manage weekends.”
Revenue Manager
Byovet
-32% front-desk load
“The concierge agent handles the volume that used to overwhelm the team.”
GM
Desert Engineering Group
4.8★ average
“Reputation management on autopilot changed our review scores.”
Marketing Lead
Varasiddhi Vinayaka Engg
Trusted by ambitious companies of every size.
Ready to Transform Your Business with AI?
Let's identify where AI can create the greatest impact across your business.